Eye Doctors Guilderland New York

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Eye Doctors Guilderland
DOUGLAS G. RICKERT, O.D.
 
GUILDERLAND VISION CARE
P (518) 456-6000   I   F (518) 456-3426
2050 Western Avenue, Guilderland NY 12084
              Submit Insurance Info
              Submit Med History
              Dry Eye Evaluation
              LASIK Questionnaire
              Eye Strain Quiz
              Office Survey
              Check Order Status
              Optical Illusions
              Optical Movies
OFFICE HOURS
Monday 9 - 1 2 - 6
Tuesday 9 - 1 2 - 5
Wednesday 9 - 1 2 - 5
Thursday 9 - 1 2 - 7
Friday 9 - 1 2 - 5
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 Pam - Practice Manager    
Pam brings extensive experience in all aspects of administrative professional duties within our office. She is responsible for all accounts payable, accounts receivable, marketing and human resources. She is highly involved with our website as well as overseeing all aspects of the practice.
 


 Donna – Business Office Manager    
Donna successfully runs our busy front office. She is responsible for organizing all of the administrative activities that facilitate the smooth and efficient running of our office. She is very reliable, personable and has excellent interpersonal and communication skills. She has extensive knowledge of our software programs as well as doing our insurance coding and billing. She is always willing to assist our patients as best she can with their insurance issues. Donna will most likely offer candy to you when you check out at her desk. And yes, she always tells them we are an eye doctor office not a dental office.
 


 Dave – Ophthalmic Dispensary Manager    
Dave’s broad experience in the vision care industry spans more than 30 years. He offers expert advice in choosing lenses and frames best suited to your needs. With high standards of customer service and satisfaction, he provides personalized service that creates not just repeat customers, but lifelong relationships. His past experience managing a large optical chain has given him insights into what it takes to run a successful business, but more importantly, what is needed to satisfy each individual’s unique vision care needs. A New York State Licensed Optician, Dave earned an Associate degree in Ophthalmic Dispensing from Erie Community College. He is a member of the New York State Society of Opticians and the New York State Board for Ophthalmic Dispensing, and has provided international consulting services. In addition to his work at Guilderland Vision Care, Dave also owns his own eye protection business, Site on Safety Consultants.
 


 Bob - Ophthalmic Dispenser    
Bob has joined our practice bringing with him many years of optical experience. Bob is a graduate of Erie Community College. He also owned his own optical business in Troy, New York for many years.

He enjoys spending time with his wife, three grown sons and his three grandsons.

His optical knowledge and experience combined with his calm demeanor, consistent eagerness to help, as well as his sense of humor, all add to our enjoyment as well as to the patients he services in our office.

Please welcome Bob to our practice.
 


 Danielle - Ophthalmic Technician - Front Office    
Danielle has worked in the eye care industry since 2006. Her career began with Davis Vision Insurance. From that position, she went back to school and obtained her Medical Assisting Degree. After her graduation, she began working at TLC Laser Eye Center, where she was responsible for testing patients and running the Surgical Suite.

Danielle will continue to work with Dr. Rickert pre-testing patients and doing diagnostic screenings. When Danielle is not working with our patients, you can find her helping with front office duties and she has found a new love -- helping patients choose eyeglass frames.

 


 Debbie - Front Office    
Debbie brings a warm smile and a fresh new set of "eyes" to the Optical World.

As part of the front desk team, she is responsible for answering phone calls, setting up appointments, investigating insurance eligibility and making our patients' experience a pleasant one.

Debbie holds an Associates Degree in Accounting. She brings more than thirty years of experience in health insurance enrollment, accounting and administration.

Her quiet competence and calm demeanor make for an enjoyable visit to our office.

 

Guilderland Vision Care 2050 Western Ave. #106 Guilderland, NY 12084 Phone: (518) 456-6000 Fax: (518) 456-3426

Guilderland Vision Care has served Guilderland and the surrounding towns of Guilderland Center, Schenectady, Albany, Slingerlands, Voorheesville, Delmar, Altamont, Latham, Newtonville, Glenmont, Watervliet, Feura Bush, Duanesburg, East Berne, Rexford, Clarksville, Knox, Alplaus, Troy, Cohoes, Rensselaer, Clifton Park, South Bethlehem, Selkirk, Waterford, Wynantskill, Rotterdam Junction, Westerlo, Quaker Street, Coeymans Hollow, Delanson, East Greenbush, and Ravena since 1984.

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